Tesla brake failure, female car owners roof rights, the official response came

Use wechat to scan the QR code and share with your friends and circle of friends recently, according to boiling point news, a Henan woman, Ms. Zhang, was sitting with a loudspeaker < a target = "_ blank" href=" https://news.163.com/news/search?keyword=%E7%89%B9%E6%96%AF%E6%8B%89 "> Tesla < / a > model 3 < a target ="_ blank" href=" https://news.163.com/news/search?keyword=%E8%BD%A6%E9%A1%B6 "> roof < / a > rights protection, Ms. Zhang said that during driving Tesla with her family in February, the vehicle < a target ="_ blank" href=" https://news.163.com/news/search?keyword=%E5%88%B9%E8%BD%A6%E5%A4%B1%E7%81%B5 "> brake failure < / a >, continuous < a target ="_ blank" href=" https://news.163.com/news/search?keyword=%E8%BF%BD%E5%B0%BE "> rear end collision < / a > two cars, resulting in two people injured in the car. the 4S store said that it was the car owner who unilaterally thought that there was something wrong with the brake. On March 10, Tesla customer support official microblog said that after viewing and analyzing the vehicle data and on-site photos, Tesla found that the speed of the vehicle before pressing the brake pedal was 118.km/h, and the ABS worked normally during the braking period, The function of front collision warning and automatic emergency braking started and played a role, and no abnormality of vehicle braking system was found. Related reading: Tesla brake failure, female car owner's roof protection! Official official response source: fast technology according to media reports, on March 9, in Zhengzhou, Henan Province, Ms. Zhang said that during her trip with her family in Anyang in February, when she drove Tesla, her car brake failed and two people in the car were injured in a row Nai pulled a banner at the door of the 4S shop to protect his rights. Ms. Zhang said that when her car was driving for five or six minutes, the car needed to slow down, but her father yelled "brake failure". At that time, she dodged two cars in a row and rear ended two cars in a row. Because the air bag in the back of the car didn't open, her parents suffered multiple soft tissue bruises. On March 10, Tesla customer support said that after reviewing and analyzing the vehicle data and on-site photos, Tesla found that the speed of the vehicle before pressing the brake pedal was 118.km/h, the ABS worked normally during braking, the front collision warning and automatic emergency braking functions started and played a role, and there was no abnormality in the vehicle braking system. so far, the two sides have not reached an agreement on opening the third-party testing, and we will pay attention to it in the future. it is worth noting that there have been many cases of Tesla "out of control" before. according to public media reports, in 2020, Tesla had 11 suspected out of control accidents in China, involving model 3, model X and model s. After entering 2021, such accidents have not stopped and still occur frequently. some netizens said: if there are only individual cases, there is reason to suspect that it is caused by the wrong operation of the car owner. However, from the more than a dozen cases, it is also reflected from the side that the matter is not as simple as what Tesla officially said: "no abnormal background data, no problem with the vehicle, and the owner's misoperation". however, some netizens think that so many accident cases are related to the driving operation of car owners, because among many Tesla car owners, many car owners like to choose the "single pedal" mode. "brake failure" female car owners take the roof to protect their rights Tesla: speed limit 80 to 118.5 source: Red Star News on March 9, a video of "Henan women sitting on the roof of Tesla to protect their rights" was hot. In the video, the woman wrote "Tesla brake failure" in black and white, while the speaker played a recording of "Tesla brake failure, causing a traffic accident". Relevant video images. According to network on March 10, a staff member of Tesla's China public relations team told Red Star news that the background showed that the vehicle was seriously speeding when it was in an accident, and the ABS and brakes of the vehicle were working normally in the process. "The data can be retrieved from Tesla if required by third-party testing agencies and judicial authorities." On March 10, Ms. Zhang, the person involved in the incident, told Red Star news that the video was shot by her yesterday and released on the Internet. She said that on February 21 this year, she and her family drove the Tesla electric car model 3 for a trip. At about 6:00 that night, she, her parents and her niece, who was more than one year old, came out of the scenic spot and drove on the national highway. according to Ms. Zhang's description, at that time, her father drove for five or six minutes. When he passed an intersection and saw the traffic lights, he released the gas pedal. "I heard my father yell," the brake is out of order! " Then the car dodged two cars in a row and hit the rear end of two cars. Finally, it hit the concrete fence on the side of the road and stopped. } damaged Tesla Model 3 in the accident. It is reported that Tesla Model 3 is a pure electric vehicle with two pedals, one is the switch and the other is the brake. "My father lifted his foot from the switch and braked, but the car didn't slow down. My father has 30 years of driving experience, and he is sure that he has stepped on the brake. " "I can only judge that the speed at that time was not too fast, about 50 or 60 mph, and not more than 60 mph." Ms. Zhang told Red Star News. Ms. Zhang said her parents were injured in the accident. Her mother was holding her child in the back seat, with multiple soft tissue injuries; her father was driving a car, and the airbag of the car was opened, and he was shocked. according to the certificate of traffic accident responsibility issued by the traffic police of Yindu branch of Anyang Public Security Bureau, the accident occurred at 6:00 p.m. on February 21 at the village section of national highway 341. The traffic police found that in the accident, Zhang violated the "road traffic safety law" and "for the motor vehicles driving in the same lane, the rear vehicle should keep a safe distance enough to take emergency braking measures from the front vehicle", and should bear all the responsibility for the accident. } relevant traffic accident responsibility confirmation letter. According to the interviewee's photo, Tesla said that the background display showed that the vehicle was seriously speeding the vehicle has not been tested by a third party for the time being on March 10, Red Star News contacted Tesla's China public relations team, which is a public relations team memberHe said that the driver was driving at 118.5 km / h on the national highway with the maximum speed limit of 80 km / h. In this process, ABS (anti lock braking system) and brakes were working normally. "The background shows that there is no problem with the braking of the vehicle during driving. The data in the background can't be tampered with. If the third-party testing institutions and judicial institutions need it, they can retrieve the data from Tesla. " the PR said that Ms. Zhang now goes to Tesla's Zhengzhou store every day and takes a trumpet at the door to protect her rights. "She asked to return the car, to pay for mental loss, medical expenses, work delay and so on, but she was not willing to carry out the test. Every day, the police go to the police many times because of her. When the police leave, she will continue to shout with the trumpet. " according to the PR, the relevant market supervision and management departments of Zhengzhou City mediated for both parties. According to the mediation letter provided by Tesla, "both parties voluntarily reached the following agreement: after selecting the technical institution, they can negotiate the appraisal matters." But later in the wechat communication, Ms. Zhang rejected the third-party identification requested by Tesla, the PR said. } relevant complaint mediation. Photo provided by interviewee } wechat chat record with Ms. Zhang given by a staff member of Tesla China public relations team. The interviewee provided the picture "we can pay for the vehicle inspection first, but the car owner is still unwilling. She put the car in front of the Tesla store and put a seal on it. She said that she does not recognize the identification of any testing agency. " Tesla PR said. Ms. Zhang does not agree with the above statement of Tesla: "we do not disagree with the identification of third-party testing institutions. The traditional identification methods of fuel vehicles and trams are different. We want to find an authoritative testing institution recognized by both sides." Ms. Zhang told Red Star news that the car she bought was dragged to the store by the staff of Tesla Zhengzhou futa Maintenance Center for the first time after the accident, and she took it out on March 4. "We questioned whether the car would have been passive in the past few days from the accident to my collection. If they move, what's the use of our testing? " Ms. Zhang said that at present, they are consulting professionals in the industry to communicate with authoritative institutions, and she also wants to test the car as soon as possible. Red Star News reporter Lan Jing, Guo Yimeng Editor Li Binbin women claim that the brake fails when they sit on the top of Tesla, 4S store: car owners unilaterally think that source: it home it home March 10 news According to boiling point news, a woman in Anyang, Henan Province, recently sat on the roof of Tesla Model 3 with a loudspeaker to protect her rights. She wrote in black and white, "Tesla's brake failed." meanwhile, the loudspeaker played a recording of "Tesla Model 3's brake failed during the Spring Festival, causing a traffic accident and nearly killing a family of four.". the client, Ms. Zhang, was driving model with her family at that time 3. When he went out to play, his father naturally lifted his feet from the switch when he saw the traffic lights in the distance, but the car didn't slow down. Instead, he drove forward at a fast speed, rear ended the two cars in front, and finally hit the concrete fence on the side of the road before stopping. The accident caused Ms. Zhang and her parents to be injured and hospitalized. After Ms. Zhang asked for an explanation from Tesla delivery center, the official only gave her some very official data, and then said that they needed to contact the Shanghai headquarters. Ms. Zhang said that after negotiating with the Tesla 4S store, "the store repeatedly shirked responsibility and threw the pot, and did not respond positively." Ms. Zhang had no choice but to pull a banner at the door of the 4S shop to protect her rights. it home learned that the 4S store today responded that the car owner unilaterally thought that there was a problem with the brake. The vehicle has been sealed up, the owner refuses the third-party inspection, and the driving data does not show that there is a problem with the brake. The accident description is that the safe driving distance is not maintained. For customer rights protection, mediation has been conducted with the market supervision bureau. Mr. Zhang, the person in charge of the Tesla store in Zhengzhou, said: "but the result of the current mediation is that the customer said that I don't need a test, so I need you to return the car for me. However, the accident identification book also made a responsibility identification for the accident, and did not think it was a vehicle problem, but the customer did not keep a safe distance. "

2023-03-22 10:04:29

新人小程序+APP定制199元起

发放福利，助力中小企业发展，真正在互联网中受益

点击询问定制

广告服务展示